Joomla Extensions
IOS and Android
eCommerce Templates
Hosting + Joobi Apps + eCommerce Theme
You can create an unlimited number of categories in jTickets. Once you have decided how you want to organize your help desk, you can start creating new categories.
Title: The title of the category that is shown to the user upon submission of ticketIdentifier: This is used to identify the ticket category and it needs to be unique. If you leave the field empty, the system automatically generate the values.Description: Write the description of the category which will be visible to the user.Public: Define if the category can be seen by everyone in the front-endPublish: Define to enable the category or notParent: Define the Parent of the categoryOrder: Define the ordering of the categoryAccess: Define who can access the category
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