Note: This is not 24/7 support. We only able to provide support during our working hours 7:00-21:00 GMT Monday to Friday including Holidays. We do not offer weekend support, but if you have the need please contact us for more details (fees may apply).

What's included?

  • We will fix any urgent and critical issues related to Joobi products that stops you from having a working website. If your issue can wait for the next release, please don't buy this service.
  • We will fix issues for Joobi products with outdated versions or site that are unable to update due to custom work.
  • We will provide support directly via email and skype if needed
  • We will fix CSS/JS issues related issues that cause Joobi products to malfunction.

What's NOT included?

  • We will not fix any third party conflict
  • We do not diagnose server related issues that result from poor server quality. We might recommend you to move to a new host or upgrade your server to a better performance.


  • First in the queue for specialist attention
  • It's like having your own personal developer
  • Fastest possible response to break/fix report
  • If you have a customized Joobi products and is unable to update, Joobi specialist can fix any Joobi issues that stops you from having a functional site. Note that we do not add features which are available in the latest version, we only fix for issues that may arise.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to

We invite you to:

Use the 30 days trial period before buying
Test-drive Joobi products using the demo website
For Mobile apps, check our iOS and Android demo


Web Hosting Partner

Web Hosting     DreamHost