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If you experienced some weird behavior in the Joobi products or a blank page, you can turn on the debug mode to see the error messages.

Note: This should be turn off all the time unless you are debugging or advised by the support person.

From the admin panel, navigate to jApps >> Preferences
From the preferences page, go to Advance Tab
From the Maintenance section, you can enable the following options;

  • Debug Errors
  • Show PHP Error
  • Show Line Number

Copy the errors that you reproduced and contact Joobi support to help you sort out the issue. You need to make sure that you have the latest version of Joobi products before submitting your report.

Thank you for your purchase!

We are committed to a policy of fair-trading and we shall make every effort to ensure that you are happy with our products and services. We invite you to review the following terms that will apply to any order you place with us and if you find yourself unable to agree to them, then you must contact Joobi support for further clarification.

  • Refund Policy: All purchases made through Joobi store are final and there are no refunds. Joobi uses "evaluate before you buy" approach (30 days trial), we do NOT issue refunds after a membership is purchased.
  • Support Policy
  • Terms of Use
Note: Your subscription is renewed automatically at the end of the initial period, and the recurring payment will be made with the payment method you used to sign up. You can cancel the subscription at any time via Paypal.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

We invite you to:

Use the 30 days trial period before buying
Test-drive Joobi products using the demo website
For Mobile apps, check our iOS and Android demo

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