IOS and Android
Hosting + Joobi Apps + eCommerce Theme
We have compiled a list of articles and common questions that we hear from our customers. Ask or enter a search term below for quick results.
Note: If you can't find what you're looking for; try this custom search.
Our support system is designed to automatically prioritize Joobi paid members base on severity of the problem and ticket creation time.
When you submit your "Ticket", you automatically get a "queue number" base on the number of tickets unanswered and your subscription plan. The number represent the number of customers ahead of you who are waiting for our first answer.
If you are a paid user, the number represent the number of paid user waiting ahead of you and the same way goes to free users. So please be patient.
So please be patient and stay polite. We are helping lots of people and being mean doesn't encourage us to help.