Got a question?

We have compiled a list of articles and common questions that we hear from our customers. Ask or enter a search term below for quick results.

Note: If you can't find what you're looking for; try this custom search.

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

  1. Home
  2. Documentation
  3. Joomla
  4. jMarket
  5. Payments

WePay is an online payment service provider in the United States that allows merchant to Accept credit cards and bank accounts in their online store.

Requirements

  • WePay account required (only available for US merchants & citizens)
  • Client ID
  • Client Secret
  • Access Token
  • Account ID
  • USD currency only

Step 1 Obtain your Wepay API keys

  • Login to your Wepay account
  • Create an application and enter the application name, store url and description

wepay-app-id

  • Once you have an account setup with an application, click Next if you are creating a new account or click "API Application".
  • Copy the API credentials

app-page-be-wepay

wepay-api-keys-page

Step 2 Setup your Payment gateway

  • From the admin panel, navigate to [any Joobi eCommerce] >> Payments
  • Create a new payment gateway and select Wepay as type
  • Under Merchant, paste all the credentials that you copied from step 1.

Sandbox

  • From the admin panel, navigate to [any Joobi eCommerce] >> Payments >> Preferences
  • Enable sandbox >> yes

https://www.wepay.com/developer/reference/testing

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

Latest Template

marktplatz-banner-sm

 

template-bundle-sm

Help Fund a Feature

Wholesale Pricing
Advance XML Import / Export
Tier-based Shipping
Product Comparison

Contribute

joobi-custom-service