Understanding Joobi distribution server

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There are 4 different Joobi distribution server.

None: Selecting this option will disable updates and installs
Production: Recommended
Beta: To get the latest beta releases
Dev: Not recommended, only use if advised by our developers

You can access the distribution server by going to jApps >> Preferences >> Advance Tab >> Updates Section

Each server has different versions of packages available. Dev has the most recent (latest) versions. But the packages in Dev are not well tested and may have bugs.

On the other hand, production contains the most current, stable, released version of package that is being used. This package is well tested and is less likely to have any bugs. The age of the packages in production depends on when the last release was developed. It can be said with confidence that the packages do not have any known severe bugs, security holes etc., in them.

The packages in beta fall between these two extremes.

Below are list of available servers. By default they are setup according to correct working servers. Please do not change anything unless you are advised to do so by developers.

Distribution Server: The server which is contacted to install or update production releases.

Beta distribution server: The server which is contacted to install or update beta releases.

Dev distribution server: The server which is contacted to install or update development releases.

It is recommended that you follow below golden rule when moving to beta server:

Do not update to beta server using your production site, because you cannot downgrade to previous versions. If you catched a tricky bugs then you have no option but to delete that site and start a new one
Always use a Test site when accessing the Beta server.

How to move from Production to Beta Server?

From the admin panel, navigate to jApps >> Preferences
Go to Advance Tab, in the section Updates
Select Distribution Server >> Beta
Click save once you are done

beta-server-be

Friendly Reminder

We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
We Do Not provide support via email, Facebook, or Twitter.
We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

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