Got a question?

We have compiled a list of articles and common questions that we hear from our customers. Ask or enter a search term below for quick results.

Note: If you can't find what you're looking for; try this custom search.

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

  1. Home
  2. Documentation
  3. Joomla
  4. jMarket
  5. Vendor Monetization

If you want customers to acknowledge special terms or conditions before purchasing products, you can enable a Terms and Conditions checkbox that they must check before completing checkout.

Each vendors can have their own Terms and Conditions that will appear in their own store products that a buyer need to agree before completing an order.

Note

Terms can be translated to multiple languages that is available in the website. Store admin needs to enable multi-language content. (refer to Multi-language store article in this documentation)

Type of Terms

  • Refund Policy
  • Terms and Conditions
  • Privacy Policy
  • Consumer Law
  • License

Store Admin

  1. From the admin panel, navigate to jMarket >> Vendor >> Preferences
  2. From the preferences page, navigate to Item & category tab >> Functionality section
  3. Select Allow vendor's terms >> Yes
  4. Click [Save] when you are done

For Vendors

  • From the vendor area >> Catalog >> Terms

vendor-terms

  • From the Terms page, edit any existing pre-define Terms or create a new one
  • Click [Save] when you are done
  • Navigate to Catalog >> Listing
  • Select the product that you want to assign the terms that you've created

vendor-term-edit

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

Latest Template

marktplatz-banner-sm

 

template-bundle-sm

Help Fund a Feature

Wholesale Pricing
Advance XML Import / Export
Tier-based Shipping
Product Comparison

Contribute

joobi-custom-service