Got a question?

We have compiled a list of articles and common questions that we hear from our customers. Ask or enter a search term below for quick results.

Note: If you can't find what you're looking for; try this custom search.

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

  1. Home
  2. Documentation
  3. Joomla
  4. jMarket
  5. Tips & Tricks

Joobi products are translated in over 40+ local languages. Most of the translations are contributed by our international members and some using an in-house machine translation which we used to help you save 90% of your time translating it yourself-unfortunately with our tool translations may not be 100% perfect.

Some of the unused local languages (not mention below) are disabled by default and we'll activate it base on your request.

However we also have an integration with Transifex so that translator can easily translate all our applications in any language. Help us translate and we will give you a Free license to the product you'll translate for as long as you maintain the translations.

  1. Afrikaans
  2. Albanian
  3. Arabic
  4. Bahasa
  5. Belarusian
  6. Bulgarian
  7. Catalan
  8. Chinese
  9. Croatian
  10. Czech
  11. Danish
  12. Dutch
  13. English
  14. Estonian
  15. Finnish
  16. French
  17. German
  18. Greek
  19. Hebrew
  20. Hungarian
  21. Hindi
  22. Icelandic
  23. Italian
  24. Japanese
  25. Korean
  26. Latvian
  27. Lithuanian
  28. Macedonian
  29. Norwegian
  30. Polish
  31. Portuguese
  32. Romanian
  33. Russian
  34. Serbian
  35. Slovenian
  36. Swedish
  37. Thai
  38. Filipino
  39. Turkish
  40. Ukrainian
  41. Vietnamese

If you do not see your preferred language listed please drop us a note at This email address is being protected from spambots. You need JavaScript enabled to view it.

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

Latest Template

marktplatz-banner-sm

 

template-bundle-sm

Help Fund a Feature

Wholesale Pricing
Advance XML Import / Export
Tier-based Shipping
Product Comparison

Contribute

joobi-custom-service