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Most of the time visitors to your store will want to see prices in a currency other than the available currency of your store.

All available currencies in the world are installed by default in your store but if you feel like trading a currency other than whats available in your store then you can create your very own "new currency" as well.

Manage your currencies

From the admin panel, navigate to [any Joobi product / eCommerce] >> Payments >> Currencies
You can enable / disable the currencies you do not want to use in your store.

Accepted: Currencies with assigned to this column are currencies that you want to trade in your store. Make sure that your Payment gateway is able to accept the currencies assigned.
Published: Published currencies are currency that are available to your customers as a reference in your store if the mention currency is not marked as Accepted. When they decide to checkout they will be prompted with the accepted currencies of the store.

To better understand, let's take an example;

Refer to below screenshot.

USD and GBP are the only accepted currencies while JPY, CAD and CHF are published.

This mean that your store visitors can buy your products in USD or GBP currencies only. However if the visitor is located in Canada he will be able to see the store prices in CAD as reference since it is published.
But when the visitor checkout your store product, he will be prompted with the default store currency and it will be automatically converted base on the current available exchange rates.

curencies-accepted

Conversion Rates

We use a free currency exchange rate service to give your store an accurate live rates.
The conversation rates are automatically updated using a cron task which is already setup and active.

From the admin panel, navigate to [any Joobi product / eCommerce] >> Tools >> Schedule
All you need to make sure that you have a cron task setup. Please refer to the article "Cron Task Setup" in this documentation under General Settings.

scheduled-task-currency

Currency Module / Widget

A currency module or widget for WordPress can be displayed in your storefront for your visitors to use as reference while they are doing their shopping.

Note: Product price are automatically displayed in available to the visitor base on their location if the currency is published, otherwise the default trading currency will be displayed.

To enable the currency module, navigate to Joomla module manager and locate "Currency Module".

You can edit the module preferences and select the format you want to display in the storefront.

currency-module

Store currency looks like this in the storefront;

currency-changer

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In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

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