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  5. Notifications

SMS notification allows you to send any Store / Joobi applications emails into your customers mobile phones.

These are the available supported SMS companies:

  • callfire.com
  • bulksms.com
  • clickatell.com
  • itagg.com
  • nexmo.com
  • SMS Masivo

If you want us to support your favorite or local SMS provider, please contact us via ticket system and we will do our best to add them for free in return you need to help us do the testing.

Requirements

  • You need to install jContacts to manage you customers and ask for a mobile phone during registration

Enable jContacts registration

  • From the admin panel, go to jApps >> Preferences >> Users Tab
  • Under Profile section, you need to enable "Use Mobile"
  • To collect user mobile number, you need to use jContacts user registration by creating a menu for it

contact-register-be

Storefront registration looks like this using jContacts;

front-mobile-fe

Enable SMS mailer

  • From the admin panel, go to jApps >> Design >> Emails >> Mailers
  • Create a new mailer by clicking "New".
  • Fill in all required information for your mailer and then click "Save" to save your changes.

sms-notification

  • Navigate to jApps >> Preferences >> Mail Tab
  • Select Use CMS Default >> Multiple Mailers
  • Enable SMS Texting >> Yes
  • Split SMS >> Yes/No (optional) The message will split in multiple sms if the message is more than 160 characters.
  • Click [Save] to save your changes.

sms-select

Enable SMS messaging into your store emails templates

  • Go to jApps >> Design >> Emails
  • Enable the SMS for the emails you want to be sent in SMS

sms-on

  • Once you find the email you want to use, edit it.

sms-edit

  • Enter your SMS text and save.

sms-text

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

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