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  5. Checkout & Orders

Reward system / Wallet is a good way to encourage customers to come back and buy more. We understand that acquiring new customers can be very difficult and expensive. It maybe easier to increase sales by focusing on building strong relationship with your current customers to drive repetitive purchases.

The reward system runs itself without human intervention. Keeps your customers around longer and spending more without extra work.

Warning

The Wallet system is only available right now to handle the Reward System functionality.

Step 1 Enabling reward system

  1. In the admin panel, navigate to jMarket >> Orders >> Cart Preferences
  2. Enable "Use Wallet" to activate the reward system.

cart-use-wallet

Step 2 Create a Reward Program

  1. Navigate to jMarket >> Vendors >> Programs
  2. Create New program and assign Reward type
  3. Click [Save] to save the changes

reward-new

Step 3 Create Reward Rate

  1. When you click "Done" from the Reward Program creation page step 2, you will be redirected to a page to add the rate of the Program.
  2. Fill in all necessary information and make sure to enter the correct value you want to give to the buyer every time he/she completed an order.
  3. Click [Save] to save the changes

wallet-rate-10

Note

  • Once a customer has bought his first product, when he/she checkout another product he/she will be asked to redeem the wallet he/she receives from the first order.
  • The user can save all his/her reward and use it later.
  • If the product price is higher than the wallet balance, then you will only pay for the outstanding amount through the store available payment gateway.
  • If the product price is lower than the wallet balance, then you will buy the product with your wallet balance then the remaining balance will remain into your wallet.

redeem-wallet

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

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