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  3. Joomla
  4. jMarket
  5. Payments

An online store will not be possible without the payment system. This will enable the store owner and/or site vendor to receive the payment from the customers. These need to be setup before a customer can submit an order.

If your store caters more than two countries, there is a greater possibility to add more payment gateways. Not only according to customers' preference, some payment gateways may not work or not available in certain countries which would be the reasons why we need to have two or more payment gateways.

Joobi applications support a wide variety of payment gateway you can offer for your customers' convenience.

The list of complete supported payment gateways are listed here.

Things to note

  • All payment system that Joobi supports are automatically installed in the package and you do not need to install them separately to use it.
  • Your created payment system cannot be deleted in the case the Payment gateway is connected to an order. Just disable them if you do not want to use it.

Step 1 Open a merchant account

To create a payment gateways for your store, you must first open an account with any of the support payment gateways.

Step 2 Payment gateway creation

From the admin panel, navigate to [any Joobi eCommerce] >> Payments

Select your payment type and fill in your merchant account information (Follow the Payment system individual article available in this documentation under Payment system section to know how to secure correct merchant credentials.)

Click [Save] to save your changes

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Step 3 Payment gateway access level

Reminder

This feature is only available to jMarket multi-vendor where the Store manager can specify what Payment system the vendor can access or not in the vendor area.

From the admin panel, navigate to [any Joobi eCommerce] >> Payments >> Gateways

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Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

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