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jSubscriptions allows you to accept recurring payments and sell subscription products in your store easily and efficiently. Giving you a better way to retain customers and generate a recurring revenue from them.

You do not need to install jStore or any other Joobi eCommerce to use jSubscription.


Hint

Product: This is an individual item for sale in your store. This can be tangible or digital downloadable product.
Item: The item type is another type similar to an article which can be used to display your product and services without a price.

Reminder

There is no multi-vendor functionality for jSubscription. Only store admin can manage subscriptions at this time due to access limitation.


Step 1 Navigate to Subscription

  • From the Admin Panel, navigate to [any Joobi ecommerce] >> Catalog
  • Follow step 2 to 8
  • Click [Save] once you are done

Step 2 From the Catalog page, choose New >> New [type you want to create]

Note that you can also click "New" button directly from the product listing when you click Catalog >> Listings >> Subscriptiom


Step 3 Creating a subscription

General Section

Name: Enter the name of the item as you want your customers to see it. This is a required field.
Alias: Specify an alias for the item. if left blank it will be automatically filled with the name.
SKU: SKU means ( Stock Keeping Unit ). It is an unique ID to identify the item. No spacing is allowed and it needs to be unique.
Category: The chosen category will the "default" category, also the first category. The item can be listed in other category through the multiple category selector in the list of items.
Pricing: Select the type of product you want to use.
1. Standard - This is the default pricing type for your online store.
2. Shoppers Group - This type pricing will show different prices for different type if users.
3. Donation - This type of pricing allows your customers to donate for a product.
4. Link - This type of pricing will give your customers a link instead of a price. It can be a link for "contact us for pricing".
Price: Type the price you intend to charge your customers in figures.
Discount Rate: Type the discount percentage rate you intend to give your customers in figures.
Discount Value: Type the discount value you intend to give your customers in figures.
Introduction: Type a short text that best describe your product.
Description: Type a few paragraphs of text that best describe your product.
Vendor: The name of the product owner. This is automatically generated when you click "Save".

subscription-new-be


Subscription Section

  • Type: Choose the type of subscription
  1. Unlimited: Once subscribed, it is forever.
  2. Time Limit: A subscription that is valid for a certain period of time.
  3. Credit Limit: A subscription is valid as long as there is enough credit.
  4. Time and Credit Limit: A combination of Time and credit, however if your credit runs out some feature will not be accessible until you have credit again.
  • Credit Value: Specify the credit receieved after subscription (Leave this empty if Time limit or Unlimited is used)
  • Time Value: Specify the numeric value with a time period below. This option is for time limit only.
  • Time Period: Specify the period for the subscription. This option is for time limit only.
  • Multiple Subscription: Click yes if you want this subscription to be subscribed by the same user more than once. You Need to select Multi Subscription in Subscription Preferences to enable this feature.
Recurring
  • Recurring Payment: If set to Yes if will automatically bill the customer before the subscription expire. This option is for time limit only.
  • Recurring Price: This price is the recurring amount the buyer pays for the recurring subscription. The currency will be considered same as that of the 'Purchase Price'. If no value is entered , recurring price equals purchase price.
  • Trial Available: If set to Yes, trial amount will be billed initially for the stipulated frequency.
  • Trial Price: Trial price is the amount the buyer pays for the recurring payment during the trial period. The currency will be considered same as that of the 'Purchase Price'.
  • Trial Period: Specify the trial period based on the Period Unit.
  • Period Unit: Specify the trial period based on the Period Unit.
  • Number of trial cycle: Specify the number of trial billing cycles. If trial period is 1 week, you can define 3 cycle of 1 week for the trial period. The subscriber will be billed every week for 3 week during their trial period. Once all the trial cycles are finished the billing price will be the one defined by the subscription for one time and then by the recurring billing.
Other Details
  • Reset Credit: Click YES if you want to reset the credit when the time expires. This is for Time and Credit only.
  • Become a vendor: Set Yes if you want the user to automatically become a vendor upon subscription.
  • Program: Choose a program if the user become a vendor at subscription. Please refer article "Commission Program base on Subscription" under vendor monetization section.
  • Role: One or several roles can be automatically assigned to the subscriber upon subscription. You can also create your own roles, please refer article "Access Level & Roles".
  • Max Subscribers: Enter the maximum of Subscribers or the maximum available subscriptions. Enter -1 if you want it to be unlimited.
  • Auto Subscribe: Allows users to subscribe automatically after registration.
  • Show several buttons: If there is attributes, each prices can be showed separately as a distinct button to subscribe.
  • Attributes: Additional attributes can be added for to the price of the subscription similar to Joobi.co single pricing.

subscription-tab-be


Step 4 Add subscription image

Click "Green button" or "Drag and drop" image files to upload multiple images to accompany the product description that will appear in your store.

Tip

  • Compress your images before uploading them to further improve your website page
  • To achieve identical aspect ratios for your images, you may want to edit them in photoshop.

The Photos section of the Add product page looks like this:

product-photo


Step 5 Specify a product delivery

Delivery Type: Select the type of product you are selling.

If you are selling only type of product you can disable other available delivery type options by going to [any Joobi ecommerce] >> Catalog >> Preferences >> Item Tab >> Miscellaneous >> Product

Under Delivery section, select only the delivery type you want to use in your store.

Delivery Section

Electronic - A type of digital product or services which does not require any shipment.
Goods with Attachment - A type of tangible product that requires to be shipped and with attachment such us product manuals or an type of files you want you customers to download after completing an order.
Goods Only - A type of tangible product that requires to be shipped.

Stock Quantity: Enter the initial stock quantity, or update it if necessary. The quantity is decremented automatically each time a customer is buying the product. Enter -1 if this product had an unlimited stock. In case of attributed stock, please ignore this field, it is not used and not updated. You can also change the default stock value by going to [any Joobi ecommerce] >> Catalog >> Preferences >> Item Tab >> Item Stock.

Shipping Method: Select the shipping method you want to use for your product.
Shipping Cost: If per product shipping method is selected, enter the shipping cost of your product.
Weight: If per weight shipping method is selected, enter the weight of your product. Then you need to setup a shipping carriers which is explained under Shipping section in this documentation.
Weight Unit: Select a unit of measurement for weight.
Preview: Upload any supported file type that you want to show to your customers about your product.
Download: Upload any supported file type for your digital product. This option will only display if you choose "electronic or Goods with Attachment" as delivery type.

product-delivery


Step 6 Define a subscription attributes

Promotion: If you are running a promotion for your vendors to get featured in certain areas in your storefront. Please refer "Promotion" article under Catalog section in this documentation for more detailed setup instruction.
Attributes: Product attributes gives merchants the power and flexibility to create a truly dynamic online shop. Please refer "Product Attributes" article under catalog section in this documentation for more detailed setup instruction.
Sales Target: Define the total amount target to reach in order to sell accomplish the goal.
Policies: You can specify the policy of the item.

Note: There are 3 places you can configure your Store Policies.
1. Product edit page - Show below image.
2. Type Preference - If you have more than 1 product type (products, subscriptions, auctions, etc.) then Type Preference is selected by default so you can have the flexibility for each individual type.
3. General Preference - If you have only 1 product or if you want to use only 1 Policy for all product types then this option must be selected.

product-attributes

Step 7 Enter your subscription location

Address: Define the address of the item. The item will show up in location search and item's map.

Note

To use the map service, you need to have PHP 5.3 version or higher.


Step 7 Setup your product SEO and Define who can view and purchase

Publishing Section

Publish: Publish or unpublish the item from the storefront. Publish status is the default value.
Block Product: Define if this product is block or not. Enable the store manager to block a vendor product so it does not get publish in the store.
Who can view product: Define what access level the user requires to view the product.
Who can view prices: Define what access level the user requires to view the product price.
Who can buy: Define what access level the user requires to purchase this item.
Start Display: Start display date, when the item will be displayed to the shoppers.
Leave empty for displaying immediately. Shoppers can only purchase when the item is available.
End Display: Specify the date when the item will be removed from the store. Leave empty for unlimited display.
Start Available: Date from when the item can be purchased. If empty same as Start Display.
End Available: Date when the item will NOT be available for purchase any more. If empty same date at End Display.
List ID: Use this field to specify one or several lists ID when you want to integrate with jNews mailing system. Separate IDs by "commas" without spaces.

SEO
Title: You can specify here an alternative title for the page of the item. By default the name of the item is used.
Description: Specify the description which should be added to the page header for better search ranking.
Keywords: Specify keyword to be added to the page to increase your search ranking.

product-publishing


Step 8 Configure your subscription layout

Layout handles how your product is displayed in the storefront.

There are 3 places you can configure your Store layout.
1. Subscription edit page - Refer below screenshot.
2. Type Preference - If you have more than 1 product type (products, subscriptions, auctions, etc.) then Type Preference is selected by default so you can have the flexibility for each individual type.
3. General Preference - If you have only 1 product type or if you want to use only 1 Layout for all product types then this option must be selected.

Warning

Warning: To avoid doing alot of manual work, you should avoid selecting "Yes" if you have alot of product types and a thousand of items.

product-layout

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

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