Got a question?

We have compiled a list of articles and common questions that we hear from our customers. Ask or enter a search term below for quick results.

Note: If you can't find what you're looking for; try this custom search.

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

This article explains how you can move the product review in the product page to another location with different display.

  • Login as admin in the storefront
  • Navigate to the bottom of the page and locate View Details using debug configuration mode

debug-config-fe

  • From the admin panel, navigate to jApps >> Design >> Views
  • Search for the view detail of the page from step 1 (product_page_item)

product-page-views-fe

  • Click "Elements" under Elements column
  • To see properly the ordering of the elements you need to sort them in asending order.
  • Click "New" button to create a New element called "Review" with the element type of your liking and area "middlecenter".

review-edit-be

  • Click [Save] once you are done.
  • Locate "comment total" and "comment list" elements and change their parents to the new element you have created "Review".

review-elements-be

These are the lists of element type you can use:

  1. Tab container
  2. Pane Container
  3. Collapsable Pane Container
  4. WidgetBox
  5. Create Column
  6. Create Row
  7. Div Container

Product review in the product page using Collapsable Pane Container looks like this:

review-tab-fe-item 

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

Latest Template

marktplatz-banner-sm

 

template-bundle-sm

Help Fund a Feature

Wholesale Pricing
Advance XML Import / Export
Tier-based Shipping
Product Comparison

Contribute

joobi-custom-service