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Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

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  5. Tips & Tricks

From the admin panel, navigate to jApps >> Preferences >> Performance section

Free CDN

All Joobi products are by default using a free Joobi CDN to store external files to help increase the speed of your website.

Minified Files

By default Joobi products files are minified (CSS/JS/PHP) to increase the speed of your website. You can also turn off file minimisation to edit your files and turn it on again once you have made your modification.

File based caching

Joobi is using new file based technology combined with existing database driven data, and has created an unique hybrid solution, which leverage the power of both techniques, to render your website faster while still keeping the flexibility of database driven data. Additionally, Joobi also uses a new algorithms to define which data should be cached and which data should stay in the database for powerful searching and querying.

Notes
  • You may turn off file minimisation if you want to customize the themes so you have a easily readable code. Once you ar done with your custom edit, you may minify the file again from the themes area.
  • You can only unminify a file if you have an active Joobi subscription.

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

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