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  1. Home
  2. Documentation
  3. Joomla
  4. jNews
  5. Get Started

This article explains how to install jNews in your Joomla site.

Installation Requirement

This folders must be writeable otherwise jNews won't be able to install the component or finish properly the install process.

Joomla / Administrator / Components /
Joomla / Components /
Joomla / Modules /
Joomla /Media/
Joomla / Plugins /
Joomla / Language / en-GB
Joomla / tmp /

For update of jNews, make sure to make this files writtables.

Joomla / Administrator / Components /com_jnews
Joomla / Components / com_jnews
Joomla / Media / com_jnews
Joomla / Modules / mod_acymailing
Joomla / Plugins / System
Joomla / tmp /

jNews Installation

Step 1 Make sure all directories are writtable.

Login to your Joomla admin area and go to Site >> System Information >> Directory Permission. You must make sure all directories listed are writable.

joomla-system-information

Step 2 Install jNews using Extensions Installer in Joomla administration. Go to Extensions >> Install/Uninstall.

From the Upload Package File page, browse for the jNews file in your local computer. Then, click the Upload & Install button to begin installation.

joomla-installer

Install jNews through FTP

In some rare cases you cannot install jNews using standard Joomla install, you may want to try to install it via FTP so that you will upload the jNews package by yourself on your server and Joomla won't need to handle this part.

  1. From the Joomla install manager, please specify the correct folder (the name of the folder you uploaded on your server) : .../tmp/jnews in the field "Install from Directory" so that the package won't need to be uploaded and extracted but it will be launched directly.
  2. Please extract the package on your computer. Then open an FTP connection (using FileZilla for example) and upload the extracted folder into your Joomla temp folder : /tmp/

joomla-install-from-directory

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
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  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

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In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

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