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Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

  1. Home
  2. Documentation
  3. Joomla
  4. jMarket
  5. Notifications

Your store comes with a number of email notifications. These notifications are sent out to you, your customers, or your vendors, depending on the event (e.g. "you have a new order," "the ticket has been solved", "vendor has received a new order").

Although they come ready made in your shop, you may want to customize these email templates to fully integrate into your business or Translate them. To do so, follow these steps:

  • From your admin panel, go to [any Joobi eCommerce >> Tools >> Emails
  • From the email template listing, locate the template you want to change
  • When you are done with your changes, click Save.

You can edit the following;

  • Name/Subscription of the Template
  • HTML version
  • Text only version
  • SMS message if available (refer to SMS setup article for activation instruction)
  • Notification (This is used only for Mobile Apps push notification)
  • Tags are the lists of Joobi widgets that you can insert into the email. You cannot use a non-existing widget, otherwise it does not get replaced.

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Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

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