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[April Release] New features and bug fixes. Visit this article to see the complete changelog.

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  1. Home
  2. Documentation
  3. Joomla
  4. jMarket
  5. Payments

DOKU is the first and largest independent electronic payment solutions provider in Indonesia.

Step 1 - Login to your Doku account

doku-step1

Step 2 - Retrieve your Shared Key and Store ID

  • Click "Website" button from the top right navigation of your Doku account
  • Select "API Key" from the left menu and copy of your Store ID and Shared Key

doku-step2

doku-step2.1

Step 3 - URL Setup

  • From the left menu in your Doku account, click Setting URL
  • Please type url’s like it shown in below image, but only change [your_website] to your live site domain where Joobi is installed.

doku-step3

Step 4 - Setup Doku payment system in Joobi

  • From the admin panel of your website, navigate to [any Joobi eCommerce] >> Payments
  • Click "New" to create a new payment and select Doku as payment type
  • Paste your copied Store ID and Shared Key from Step 2
  • Click "Save" to change your changes.

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

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