Got a question?

We have compiled a list of articles and common questions that we hear from our customers. Ask or enter a search term below for quick results.

Note: If you can't find what you're looking for; try this custom search.

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

  1. Home
  2. Documentation
  3. Joomla
  4. jMarket
  5. Design Customization

Joobi theme system is based on Twiiter Bootstrap, which allow you to customize the look and feel of your store and easily integrate it with an existing website design. Twitter Bootstrap is the most popular front-end framework for developing responsive, mobile first projects on the web.

That means that if you have a Bootstrap base template, Joobi software design in the frontend will automatically follow the template design. However if the Template has specific layout for a certain product from another third party software, it might not be compatible with Joobi products but it won't create any CSS or Javascript conflicts, if the template is coded properly.

In some rare cases that template clashes occur, you can turn off the Joobi Bootstrap file. Joobi theme automatically use the Bootstrap file from your website Template if your template is Bootstrap base.

  • From the admin panel, navigate to [any Joobi products] >> Tools >> Themes
  • Locate the front-end theme and click Edit Theme button
  • From the theme edit page, click Edit Theme Design button
  • From the General Design, Set "Remove Bootstrap File" to Yes

theme-edit-design

theme-general-bs

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

Latest Template

marktplatz-banner-sm

 

template-bundle-sm

Help Fund a Feature

Wholesale Pricing
Advance XML Import / Export
Tier-based Shipping
Product Comparison

Contribute

joobi-custom-service