Got a question?

We have compiled a list of articles and common questions that we hear from our customers. Ask or enter a search term below for quick results.

Note: If you can't find what you're looking for; try this custom search.


[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.


Creatingbusiness is a webdesign company based in southern Germany. We've been creating responsive websites mostly based on the Joomla cms for different industries and always are looking for the best solutions for their clients.

About the project

Creatingbusiness have built stores for gift vouchers, promotions etc. for various kind of industries especially for hotels, beauty salons and wellness spas.

Why Joobi solution was chosen?

We were looking a solution to sell gift vouchers, coupons, etc. on clients websites. We did a lot of research on the internet but we didnt find the perfect solution which fits our clients need until we came across the Joobi jvoucher extention and this one seemed to be perfect for our clients needs. So we installed the following extentions;

  • jApps
  • jVoucher
  • jMarket

Tell us about your experience...

On our demo site, we ran into some small issues and problems in setting up the software properly regarding the needs of our clients. But the support of Joobi was outstanding and they helped us to sort out each issue. Thats why we have decided to buy a plan so our clients can fully benefit from the exceptional work the Joobi team is doing.

As soon as we have bought a plan we will use the joobi extentions on different websites like:

We are sure to use other extentions from Joobi in other projects as well. But first we need to get familiar with all the extentions offered by joobi.


Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to

Latest Template




Help Fund a Feature

Wholesale Pricing
Advance XML Import / Export
Tier-based Shipping
Product Comparison