Got a question?

We have compiled a list of articles and common questions that we hear from our customers. Ask or enter a search term below for quick results.

Note: If you can't find what you're looking for; try this custom search.

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

Use your own short domain to create your own branded short links instead of using bit.ly or ow.ly.

Step 1 - Install jLinks in your Joomla or WordPress site

You can download the latest version of jLinks from this link.

Step 2 - Implement short URL

Using .htaccess

Using PHP

put this code into index.php file of your short domain

my-main-domain.com is your website domain


Sample

Joobi.co short URL is joobi.info and we use jLinks to track the number of hits.

Step 3 - Create your first short URL

  • From the admin panel, go to jLinks -> Redirects
  • Click New button and fill in the correct information for your shortlink
  • Click "Save" to save your changes.
  • Destination: The URL you want to redirect to.

Namekey: A unique name for you to identify the link

Alias: The alias of the short link. If left empty, this will be fill up automatically base on the namekey you provided.

Extras: Do the extra parameters in the URL need to be passed on?

short-link-jlinks

Step 4 - Save and copy the short link

Once you fill-in all your short link information, click Save and you should see the short link generated that you can share to your customers through social media and email newsletter.

short-link-step2

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

Latest Template

marktplatz-banner-sm

 

template-bundle-sm

Help Fund a Feature

Wholesale Pricing
Advance XML Import / Export
Tier-based Shipping
Product Comparison

Contribute

joobi-custom-service