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Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

  • From the admin panel, go to [any Joobi eCommmerce]
  • Navigate to Orders -> Create Invoice button from the top navigation
  • Enter the name and email of the user of they are not registered to your site or select the user from the existing users list.

If the user is not registered in your site, he/she will receieve an email with activation link to activate his login with username and password automatically generated.

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Note

If user is not registered, make ure that you "Allow User registration" is set to Yes in Joomla Users Manager or your WordPress site registration is active.

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  • Add the product/s that you want to include in the invoice
  • Click "Send Invoice"
  • An email with order details will be sent to your customer.

Affiliate Number: Add the affiliate number of the user if you have jAffiliates and affiliate program active.

Complete Order: Select Complete Order if you want to complete the order

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Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

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