Got a question?

We have compiled a list of articles and common questions that we hear from our customers. Ask or enter a search term below for quick results.

Note: If you can't find what you're looking for; try this custom search.

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

  1. Home
  2. Documentation
  3. Joomla
  4. jNews
  5. Create

In order to send your newsletter, you need to create a List first.

Step —1 Setup your first Newsletter

From the Admin panel, Components >> jNews >> Newsletters
Click on the button New to create a new Newsletter
The default template is automatically loaded—you can create your personal customize template or change the default one in the template section.

mail-create

Step —2 Select your template

Click on the Template button and select any other template available by default. It has 6 default templates you can use for free.
Write a subject and the content of your e-mail the way you want. You can insert pictures, text, links and so on..

Step —3 Add tags to your Newsletter

In the Newsletter edit page, click on the TAG button.
Tag is used to insert information like subscriber information, Joomla and K2 articles, modules, JomSocial data and social tags to promote your newsletter to a bigger audience like Facebook, Twitter and LinkedIn.

Step —4 Assign your Newsletter to a List.

You can assign a newsletter to several List without having to worry sending duplicates of emails to your subscribers.

Step —5 Test your Newsletter

Before sending your newsletter to your subscribers it is advisable to send a test copy to your test email using different email clients to make sure everything is working properly. Use the 'Preview' button to test your newsletter.

Step —6 Finalize your sending process

You can send your newsletter Manually by clicking "Send Button" or Set a future date to automate the send process.

For Scheduled Newsletter, please to article "Schedule a Newsetter".

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

Latest Template

marktplatz-banner-sm

 

template-bundle-sm

Help Fund a Feature

Wholesale Pricing
Advance XML Import / Export
Tier-based Shipping
Product Comparison

Contribute

joobi-custom-service