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Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

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  2. Documentation
  3. Joomla
  4. jMarket
  5. Shipping and Taxes

To use Correios Brasil your store trading currency must be of Brazil Real (R $).

Requirements:

  1. You need to use a valid Brazilian CEP (numbers only).
  2. Your products must have weight (grams, pounds or kilo) Please refer to article "Shipping" for detailed setup.
  3. Contrato Codigo and Contrato Senha provided by Correios Brasil

Step 1 Configure Your Correios Brasil Shipping

  1. In the Admin panel, [any Joobi eCommerce] >> Shipping
  2. Click New to create a Shipping
  3. Fill in the information that is given from Correios Brasil (Contrato Codigo and Contrato Senha).
  4. Click [ Save ] to save your changes.

Note


Store admin will need to provide your shipping address via the following;

For multi-vendor: [any Joobi eCommerce >> Vendors, edit the store manager account]

For single store: [jStore >> Customers >> Vendor Profile

Shipping address is where the product is located.

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Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

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