Got a question?

We have compiled a list of articles and common questions that we hear from our customers. Ask or enter a search term below for quick results.

Note: If you can't find what you're looking for; try this custom search.

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

  1. Home
  2. Documentation
  3. Joomla
  4. jMarket
  5. Payments

CCBill is an Internet e-commerce global processing billing service company which provides third-party billing, or turn-key solutions, for e-Merchants requiring payments by way of credit card, debit card, or e-check, European Debit/Direct Pay, and SEPA payment.

Requirements

  • Account ID: Your 6-digit number (9xxxxx) under “Client Account” section.
  • Secret Key "Salt secret" (an alphanumeric string, up to 32 characters long).
Step 1 First go to your CCbill account

You need to login with details provided in your signup email (https://admin.ccbill.com )

Step 2 Make sure you setup 144cc Form in your Account info > Sub Account Admin > 0000 > Forms

Note: If you are unsure please call CCBill support and they will set it up for you.

Step 3 In Account info > Sub Account Admin click Basic on the left hand menu under Modify Sub

ccbill-account

Step 4 In the field Approval URL paste:

http://yourdomain.com/index.php?option=com_jsubscription&controller=payment&task=success&Itemid=183

Important

  • Change yourdomain.com to your own domain
  • Change com_jsubscription to the product you are using e.g com_jmarket, com_jstore (Note: if you use the same payment for All Joobi eCommerce, one payment system is enough.)
Step 5 Now click Advanced in the left hand menu under Modify Sub Account:
Step 6 Paste the following URL in Approval Post URL and Denial Post URL fields:

http://yourdomain.com/index.php?option=com_jsubscription&controller=payment&task=confirmation&ptype=5

Important

  • Change yourdomain.com to your own domain
  • Change com_jsubscription to the product you are using e.g com_jmarket, com_jstore (Note: if you use the same payment system for All Joobi eCommerce, one payment system is enough.)
  • Change the ptype=5 to the ptype in your store (refer to below screenshot)

ccbill-return

You can retreive the ptype from [any Joobi eCommerce] >> Payments >> locate CCBill (ptype is a Payment ID)

pytpe-payments

NOTE: If you received an Invalid Request (6) when you are directed to the CCBill payment Form, it is more likely that you entered a wrong details in the Joobi admin ccbill payment setting or you setup the Form wrong on ccbill admin, contact ccbill and let them know your 144cc form is not working and they will fix it.

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

Latest Template

marktplatz-banner-sm

 

template-bundle-sm

Help Fund a Feature

Wholesale Pricing
Advance XML Import / Export
Tier-based Shipping
Product Comparison

Contribute

joobi-custom-service