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Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

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Security is our main priority, and we mean it. Joobi applications that are developed using Joobi framework runs through a series of security checks.

First, we've developed an in-house tool which checks and notify our developers for possible human errors in the code that can possibly introduce potential vulnerabilities.
Second, all Joobi applications has a built-in security tool which checks every Joobi page submission and alert administrators about the possible problem.

You can find the preferences by navigating to jApps >> Preferences >> Security Section

Warning

If you start to modify the core views, elements and fields, the checking will not be 100% guaranteed to work since it is only able to check core Joobi features not the customized/edited version. Having said that, it will not make your site vulnerable in any way, point 1 and 3 mention in this article are still running.


Third, every time you request for an install or an update into the Joobi server a security checking is also performed for the integrity of the data.

We started to develop our products using Joobi framework back in 2007, and since then we have not yet received any security reports from our users.

*Note: jNews is not built using Joobi framework but using the Joomla technology.

 

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

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