Got a question?

We have compiled a list of articles and common questions that we hear from our customers. Ask or enter a search term below for quick results.

Note: If you can't find what you're looking for; try this custom search.

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

Giving specific Access level or role to certain site users gives you the power to restrict users from accessing certain pages/features in your store / website.

Step 1 Create Joomla ACL

  • From the admin panel, Users >> User Manager >> User Groups
  • Create / Edit a group
  • Save your changes

joomla-acl

Step 2 Assign Joobi Role to a Joomla ACL equivalent

  • From the admin panel, jApps >> User >> Role
  • Create/Edit a role
  • From the role edit page, assign CMS equivalent that you've created in Step 1
  • Save your changes

Note: Some Joobi roles has no CMS Equivalent assignment and when you edit it, you might see "Public" as assigned. There is nothing to worry about it unless you want edit that role.

role-cms-edit

The difference between Parallel and Nested:

Parallel
You have a son and you want to add a sister
The sister will have different role than the son. But the sister will inherit all the roles of the parent.

Nested
You have a father and you want to add a son.
The son will inherit all the roles from the father.


Should I add parallel or nested?

If you want a sister you add a parallel. In the other hand if you want a child you add a nested.


Sample Scenario

Company A wanted to setup two types of "Vendor" base on their "Subscription".
Premium Subscription will get Premium Role
Standard Subscription will get Standard Role

Step 1 Create a ACL Group in Joomla

  • From the admin panel, navigate to Users menu >> Group
  • Create a new group with a group parent "registered"
  • Click save once you are done

Note: You cannot assign your new group to public parent. It needs to be atleast a registered role.

acl-joomla-fe

Step 2 Create Joobi role with CMS equivalent

  • From the admin panel, navigate to jApps >> Users >> Roles
  • Create new roles and assign a "Parent" and 'CMS Equivalent".
  • You need to assign the CMS equivalent that we just created in Step 1
  • You also need to assign a "Parent" which is Vendor since we are creating a new type of vendor role

Note

A vendor always gets a "registered" and "vendor" roles because it is the minimum role you need to be able to login. You cannot have a vendor role but no registered role.

vendor-role-fe

Refer to below image:

  • Standard vendor is located below Vendor role, which means he has the vendor role and standard role.
  • Premium vendor is located just below Standard role, which means he has the vendor, standard and premium role.

To assign vendors to different "Roles", you need jSubscritption to handle the assigning of roles base on subscription. Please refer to "Vendor Monetization" article for more detailed setup.

vebdor-premium-fe

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.org

Latest Template

marktplatz-banner-sm

 

template-bundle-sm

Help Fund a Feature

Wholesale Pricing
Advance XML Import / Export
Tier-based Shipping
Product Comparison

Contribute

joobi-custom-service