Support is currently Open

Joobi support hours are from 7:00 - 21:00 from monday to friday (GMT +1)

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

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  2. Documentation
  3. Joomla
  4. jMarket
  5. Getting Started
  6. Getting Started with jMarket
  7. Installation & Update

There are two ways to uninstall Joobi applications from your Jooma website.

Option 1 Uninstall through Joomla extension manager

  • From the Joomla extension manager, navigate to manage side menu
  • Search for the term "Joobi" and it will show you all Joobi components, modules and plugins installed in your site Click "Uninstall" button from the top navigation

Option 2 Uninstall through Joobi

  • From the admin panel, navigate to jApps >> Applications page or [any Joobi applications] >> Tools >> Apps
  • Select the App that you want to uninstall and click "Unistall" button from the top navigation
There are 3 ways to uninstall the Apps base on your needs:
  1. Uninstall only one App
  2. Uninstall All Apps (All Joobi installed Apps)
  3. Remove All Apps and all Data in Database (This option will remove the entire Joobi files and tables in your database. You cannot restore unless you have a working backup.)

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

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