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Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

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  5. Setup

This article explains how to setup your send process using jNews.

Setting up your sending process is a bit like setting up a new computer: You only have to do it once. After you configure the proper setup in Mail Tab, you never have to hassle with it again—unless, it is misconfigured.

Things you will need

  • The type of e‑mail server your hosting provider uses (SMTP, PHP, SendMail). For smtp, you need to provide the correct SMTP information (SMTP host, port, secure, username and password).
  • Ask your hosting provider your sending limitation(s).
  • Verify with your hosting provider what encoding format you can use to encode your mailings. (text (8bit) or MIME(base64) )

Sending Configuration

Once you've gathered all of the necessary setup information you are ready to setup your sending configuration.

  • From the admin panel, Components >> jNews >> Configuration
  • In the Mail Tab, fill out the setup details with your proper site configuration.
  • When you are finished, click the [Save] button to save the changes.

By default it is set to Pause = 20 seconds and Emails = 65, but if you have more than one thousand subscribers and a tight email limitation make sure to decrease or increase the pause and number of emails per task according to your hosting limitation.

jnews-smtp

Manual Sending

To send your newsletter, click the send button, a popup will appear and you can start sending the Newsletter to your subscribers.
The sending process will be sent in email batches based on the Send Settings you setup previously. Each batch will automatically send until the all of your emails are completely processed and sent.

Warning

During the send process, it is necessary that the pop-up window always remains open. This means that a lost internet connection or turning off your computer during the send process will result in an incomplete sending.

If the pop-up window is closed jNews will finish the current batch and then stop sending additional batches. In the event that this happens you can resume the sending by going to jNews >> Queue tab and click Process Queue.

Automatic Sending

You need to setup a cron to take advantage with this feature. Please refer to article jNews Cron Task Setup under Setup section in jNews documentation.

Commercial versions of jNews will automatically send newsletters enabling you to overcome any server limitations and you will not have to keep your computer on and internet connected during the send process.

We highly recommend using the automatic sending method if you have a dedicated server as it will lower your spam score and to spread the load on the server generated from sending a high quantity of newsletters.

Before scheduling a newsletter, Autoresponder or Smartnewsletter, you will need to configure your Scheduler Settings to ensure that your newsletter will send on time without exceeding your server limitation.

  • From the admin panel, Components >> jNews >> Configuration >> Scheduler Tab
  • Fill out the correct scheduler frequency setup.
  • By default it is set to 15 minutes as the free cron service enables you to create a cron task with a 15 minutes frequency.
  • When you're finished, click the [Save] button to save your changes.

scheduler-task-jnews

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

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