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Joobi support hours are from 7:00 - 21:00 from monday to friday (GMT +1)

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

Restrict your customers to the maximum amount of money they can bid for an auction.

  1. From the Subscription page, click "View Restrictions" under Restriction column
  2. From the restrictions page, click "New" to add your restrictions "Maximum Bid".
  3. Click save when you are done.

You need jAuction to handle the Auction functionality.

Name: Enter the name of the item
Type: Define the type of restriction
Role: Role to which the restriction should apply
Redirect: Yes to force the redirect to the specified URL if the user does not have a valid subscription.
URL Landing Page: Specify a Landing page URL if the user does NOT have a valid subscription. It could be an article where you want to redirect to.
Message: If the user does NOT have a valid subscription you can specify a custom message.

Credits

Leave this area empty if Time limit used.

Check Credit: Define if the number is checked to set the restriction as valid.
Minimum Credit: Define what is the minimum credit to have in order to make the restriction value.
Deducted Credit: Credit which needs to be deducted each time the restriction is triggered. This is only valid for a subscription which is either "Credit" based or "Time and Credit" based.
Added Credit: Define an amount of credit to add when the restriction is triggered.

Data

Leave this area empty if Credit limit used.

Maximum Bid Allowed: Define the maximum bid allowed. The currency will be the same as the one define in the auction.

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

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