Support is currently Open

Joobi support hours are from 7:00 - 21:00 from monday to friday (GMT +1)

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

Protect your Joomla exclusive content on your website for members of a particular level. Determine exactly what content your members can access!

Requirements

Joobi - Role Restriction to Joomla Articles Plugin must be enabled
Joobi - Subscription Restriction to Joomla Articles Plugin must be enabled

Step 1 Enable subscription plugins

  • From the admin panel, navigate to Extensions >> plugin manager
  • Located the following plugins and publish them

Joobi - Role Restriction to Joomla Articles Plugin
Joobi - Subscription Restriction to Joomla Articles

Step 2 Create a subscription

Enter this article name "New Subscription" from the top search bar to learn how to create a subscription.

Note: You need to create a role/acl group if you want to give a role/acl group to users to view the article. if you want to give registered role, then all registered users in your site can view the article. Refer to this article to learn how to create a role.

Step 3 Add article restriction

  • After creating your subscription from Step 2, click View Restrictions under Restrictions column next to your created subscription
  • Create a restriction and select Joomla article under Joomla Contents
  • Click save once you are done

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Step 4 Configure article Role access

  • From the admin panel, navigate to jSubscription >> Role >> Articles
  • Click "No" under Restriction column next to the article you want to be restricted
  • Click save once you are done

Restricted: Set the access/ role of the users need to view the article
Intro: Select the access/role of the users needed to view the intro of the article

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Step 5 Add/Edit your Joomla article

You need to edit your Joomla article and add a readmore to show the intro only for your article.

The articles in your website front looks like this:

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Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

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