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Joobi support hours are from 7:00 - 21:00 from monday to friday (GMT +1)

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

Release Date: May 10, 2017

 Version: jApps 3.1.37 - Joomla

Enhancements

  • New WYSIWYG editor
  • Added Barter, Swap and Trade feature in jClassifieds
  • We've added the Live Chat support in all Joobi Applications administrator pages
  • Updated the built-in CKEditor to the latest version 4.6.2
  • Updated Twitter Bootstrap to 3.3.7
  • To prevent the browser from caching images, css and javascript files, we added a timestamp and random parameter at the end of the image/css/js url so that the browser will always load them new.
  • The delivery type in the product creation is now required to properly classify digital and shippable items.
  • And more enhancements specific to jNewsletters

Bug Fixed

  • Translation was not uploaded when you import it in the the language
  • The default editor in jTickets stays NiceEdit even it is set to use CKEditor
  • Custom fields produces an error after saving

Release Date: May 1, 2017

 Version: jApps 3.1.35 - Joomla

Enhancements

  • Shipping per zone gives the store seller the ability to define a shipping price for each item according to different location.
  • Joomla 3.7 Compatibility
  • User with blocked status will not be able to reset a password
  • Remember user registration form data on page refresh
  • Server time —implemented our own calculation rather than using Joomla to take in to accounts the daylight saving time
  • And a lot more enhancements and changes that are specific to jNewsletters.

Bug Fixed

  • Product and vendor review login does not redirect to previously visited page.
  • Vendor and user messaging don't send notification to the user when a reply is posted.

 

How do I update?

Requirements: You need jApps 2.8 to access the new released version. If you are using a version lower than jApps 2.8, please browse the change-logs and locate the version you are using and follow each individual update guide.
 

Website Backup: Your Responsibility!

We always recommend to do a backup before doing any changes in your production website and ensure you can easily recover your backup.

If you meet the above requirements, just wait for an automated email from your website notifying you about the new update (usually it takes a few hours, up to a week after the initial release) so you get a more stable build.

However if you can't wait to get your hands on the new enhancements, just click "Check" button from jApps App manager page.

You'll need an active subscription to access the release server. If have an expired subscription, please renew your membership.

No release for the WordPress version.

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

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