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Joobi support hours are from 7:00 - 21:00 from monday to friday (GMT +1)

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

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  2. Documentation
  3. Joomla
  4. jStore

Getting Started

Start here before reading other parts of the tutorials. This is intended as a quick get started guide to setting up your store....

Tips & Tricks 10

Learn the Tricks how to setup and optimize your shop with less stress.

Catalog 26

Add, edit and delete products, attributes, terms, and inventory.

Checkout & Orders 21

Configure the checkout experience and fulfill orders for your online store.

General Layout Settings 15

Setup up your shop’s SEO, currency or your storefront page layouts.

Payments 40

Add and configure your store supported payment gateways.

Shipping and Taxes 13

Specify which zone you ship to, and the tax rate your customers will pay.

Notifications 4

Customize all email notifications that is instantly sent to customers.

Integration 17

Bolt-on other Joobi apps and third party products to extend your store's functionality.

Design Customization 24

Find out how to easily customize the look and feel of your shop. For more theme customization, please refer to "Developer Zone"...

User Management 7

Search through your customer list, setup user registration form and login.

Custom Fields 11

Custom fields allows you to add (text fieds, date, pick-list, etc.) in your store. Reminder! Please read before making any...

General Configuration 20

Setup the product general configurations (languages, Translations, etc..)

Modules 4

Setup and configure your site Joobi modules.

Joobi Widgets 1

Embed your Joobi powered online store anywhere.

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

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