Support is currently Open

Joobi support hours are from 7:00 - 21:00 from monday to friday (GMT +1)

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

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Joobi recommends SiteGround as your hosting provider to ensure that your Joobi applications are running smoothly, fast and secure with a host that we know will provide you with amazing customer service all the time.

Why did we choose SiteGround?

Due to the nature of our business, we've dealt with a lot of hosting companies and we finally found the best solution for you. They provide outstanding support as we do, they provide fast and reliable servers, and above all, we have negotiated a special discounts exclusively for our customers.

Amazing Support

SiteGround, offers 24/7 insanely fast support via phone, chat and ticketing system. Their support team is trained to help with Joomla! related issues as well as with hosting questions.

Fast and Secure

Speed matters. SiteGround invented innovative and revolutionary techniques that can make your website run a hundred times faster than usual.

Reliability

SiteGround created a unique downtime prevention software that minimized downtime on their servers to an extent like never before.

They’re affordable

Pricing is one of the most important priorities for a lot of customers. Any how if this is your criteria you will surely enjoy this 70% discount on their regular prices.

Get 70% OFF

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

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