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Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

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  6. Getting Started with jMarket
  7. Options & Configurations

Step 1 Proper Image Dimensions

When setting up your online store, it is always advisable to specify a general image dimensions for your products which will dramatically help your buyers easily find the right product they are looking and make your product standout.

Just navigate to Catalog -> Preferences -> Item Tab -> Photos Section

Reminder

This is a general preferences that handle all image upload in your store and automatically generate image dimensions base on the provided values.
All uploaded product and category images are set to the default values specified in this area if you leave the option empty.

Things to note

(1)You cannot resize a product image size higher than specified in the general preferences. If you have 500x500 default image dimension, you can only resize your image between 0 - 500 px.
(2) All uploaded images are automatically resized base on the dimension specified in the general preferences upon upload. If you change the dimension in the general preferences after the images are uploaded, the changes won't take effect. It will affect only to new uploaded image.
(3) Each product and category can be configured to display different images sizes. However you can only specify image dimensions within the minimum and maximum image dimension specified in general preferences.

photo-dimension

Step 2 File Restrictions

You can specify the photo and downloadable file format, and maximum file size to keep your site organize.

Just navigate to Catalog -> Preferences -> Item Tab -> Photos and Media Section

Reminder

You cannot set your downloadable max. size and photo max. size higher than your server max file upload. To increase your website maximum file upload, it needs to be done through your site php.ini.

file-size

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

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