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Mimic popular online stores such as eBay, Amazon, Etsy, Envato, or Groupon! Commission System allows you to earn profits every time an authorized seller makes a sale from your store.

There are 2 ways to setup your commission;

1 Instant Commission

Using Paypal Adaptive Payments (Chained/Split or Parallel), the money from the sale will be split automatically between the store manager and vendors without human intervention.

For chained payment you can define a primary receiver, it can be the store admin or vendor. The primary reciever will be the one responsible for any possible refund may arise. Once a refund is made, paypal will automatically take all the money from the vendor and store admin and return it to the buyer.

Note

The automation of Instant Commission can be achieve only using Paypal Adaptive Payments. If you know other payment gateway which offer the same service, please let us know via support center.

Please refer to Paypal Adaptive setup article for more detailed application instructions.

2 Manual Commission

When a product is sold through the store, the money from the sale goes either to the merchant account of the store manager or vendor depending on your cart settings.

jMarket will automatically calculate how much you owe to each of your vendors from each sale. It also allows you to keep a record of payments you make to your providers so that at any moment you can check which payments have already been made.
The vendors can also see their income from each sale and find out the status of the respective payent in their dedicated vendor area in the frontend.

If Vendor will receive directly the money from sale, he/she will be responsible for the transfer of commission from the sale to the store manager.
If Store Manager will receive directly the money from sale, he/she will be responsible for the transfer of earnings after the deduction of his commission to the Vendor.

This method is only advisable if Paypal is not available in your location. Instant Commission is the most convenient and hassle free processes if you don't want to do any of the manual work.

Note

The transfer of earnings must be taken care of outside jMarket. You can use any mode of payment transfer that is available to your location which offer lower transfer fee.


How to setup the commission properly;

Step 1 Create commission program

  • From the Admin panel, select jMarket >> Vendors >> Programs
  • From the Programs page, click New to create the Program
  • Fill in all the required fields, which are indicated by a red asterisk (*). Most of the options obtain a tooltip that will help you explain its usage.

Name: Name of your commission program which will be visible to the vendor.
Alias: The name of reference which is displayed in your administrator listings.
Level: The levels define what program get paid first when processing the commission.

For example:
Affiliate commission ( Level 1)
Vendor commission ( Level 2)
In that case the commission for the affiliate will be calculated first and then the vendor commission will be calculated with what is left from level one.

Type: The type of commission program

  1. Vendor: This is for vendor program if you want to take a percentage from every vendor sale.
  2. Affiliate: This program allows you to give certain percentage to users that refers your products and made a sales from it. Refer to Affiliate program section in this documentation for detailed setup instruction.
  3. Rewards: This program allows you to reward buyers a certain amount of credit after a successful purchase. The credit will be stored in their wallet and can be use in the next purchase. Please refer to article reward system under checkout & orders section.
  4. Administrator: Please ignore this type since this not applicable to users at the time of writing this article.

Paid Program: If the program is a paid program, then specify here the name of the subscription to use to pay for this program. Please refer to article Commission base on Subscription.
Leave this option empty if not applicable.

  • Save your changes

program-edit


Step 2 Add commission rate

  • You will be automatically redirected to commission rate page
  • Click New to add a commission rate
  • Enter the Commission percentage or Fixed Price that you want to charge vendors from every item sale.

For the percentage, this is a Vendor program so you need to enter the percent value your vendor will receive everytime a sale is created

For instance, if you want to take 10% for every vendor sale— you should put 90% as percentage which will be the amount the vendor will receive.

Note

You can also create different commission rate for different products and categories by selecting the option "All Categories and Products" to No.

commission-rate-edit


Step 3 Ensure all "vendors" are subscribed to your Commission Program

A commission will not be calculated if a vendor is not your Program partner.

Things to note

  1. Vendor need to be subscribe to your Commission Program to become your partner. Make sure your program is visible in the frontend via Vendors >> Program >> Edit a program where you want vendors to sign up.
  2. You can also manually create vendor partner if you do not want to set your Commission program visible to the frontend, however this requires a lot of manual work. Navigate to Vendors >> Programs >> select Partners (0) under Partners columns

Step 4 Define the receiver

When a sale is made in your store, the money will go directly to either Store manager or Vendor.
To setup this up, go to jMarket >> Orders >> Cart Preferences >> Cart Tab

If Direct Payment to vendor >> Yes, the vendor is the receiver and the money will go directly to the his/her and he/she then will be responsible to pay the commission to the Store manager. Additionally, the vendor is required to setup it's own payment system, before it can take any order.

If Direct Payment to vendor >> No, the Store manager is the receiver and the money will go directly to his/her account. And he/she will be responsible for the transfer of earnings after the deduction of his commission to the Vendor.

  1. Standard: You can use any Payment system
  2. Chained: This feature requires Paypal Adaptive Payments
  3. Parellel: This feature requires Paypal Adaptive Payments

Warning

If you are using Instant Commission, you need to set Direct Payment to Vendor >> No.

Note

We do not provide any built-in facility for handling payments between the sellers and the store admin. We use popular third party payment gateway like Paypal, Skrill, 2Checkout and many others.


Step 5 Managing your commission

Skip this step if you are using Instant Commission and proceed to Instant Commission Setup article in this documentarion.

Now that you have Commission Program and rate setup, jMarket will automatically calculate how much you owe to each of your vendors. Everytime a sale is made in your Store the Store manager and vendor are notified via email about the transaction.

When manual commission is being used, the money will NOT split automatically between Store manager and Vendor. The "Reciever" which you have setup from above topic "Define the reciever" will receive the full amount of money directly.

The receiver either Store manager or vendor can keep track how much you owe to each of your vendors from each sale.

For Store Manager

Go to jMarket >> Vendors >> Programs and click Partners (o) to see the total commission of each partners

commission-view-ist

For Vendors

Navigate to Vendor area, Sales menu >> Commissions

vendor-commission

Friendly Reminder

  • We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
  • For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
  • We Do Not provide support via email, Facebook, or Twitter.
  • We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

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