Joomla Extensions
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Hosting + Joobi Apps + eCommerce Theme
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You can assign as many moderators as you want base on the moderator "Support Level".
1 - The moderator assign to this level will be notified every time a user submit a ticket in this category2 and more - The moderator assign to this level will not be notified when there is new ticket assign to this category but are able to reply to the ticket if first moderator assign the ticket to them or by browsing to ALL pending tickets.
Unassigned moderarors will not be able to see any of the submitted tickets for that category.