Mobile App Submission

Announcement

[April Release] New features and bug fixes. Visit this article to see the complete changelog.

[New App—Beta Ready] jNewsletters is now ready for Beta Testing. jNewsletter is a Free newsletter app to replace jNews Free. If you'd like to help us beta test click here to participate.

[Template Update] Marktplatz 3.1.17 update. Visit the changelog.

What we need from you in order to develop and setup your custom App

Apple

Your custom App name
App Icon: Size must be 1024 x 1024 must not contain rounded corners or layers
Launch Images: Details here;

GooglePlay

App Icon: 512 x 512 High resolution

Your Website

You need to install Joobi Apps to your website
Setup fews store samples so we can get started
Provide us with your site admin login so we can create the connection to the mobile App.

Note: This need to be the final site not the development site.

What you need to do:

Below are the things you need to do in order for your App to get listed in App Store and GooglePlay. All these things have to be done through your account.

If you prefer us to do all the App submission in your behalf using Joobi own Apple and GooglePlay account, custom fees applies due to the time it takes to prepare and submit a custom App.

Your App can be approved within few days to a week if all important guidelines are met.

Apple

Registration

You have to register an Apple Developer Account

Ensure the account is approved and ready for App submission

App Submission

App Name
App Description
Keywords
Support URL
Marketing URL
Privacy Policy URL
App Icon: Size must be 1024 x 1024 must not contain rounded corners or layers
Launch Images: Details here;
Copyright: Sample "2015 Joobi"
Company presentative: Name, Last Name, Complete address, telephone number and email
App Review Contact Information: Name, Last Name, telephone number and email
Screenshots

You provide the proper sizes according to Apple requirements.

GooglePlay

Registration

If you want to use Joobi account for App submission then skip below instruction. However if you want to use your own company account for branding, please follow below;

You have to register a GooglePlay Developer Account
Ensure the account is approved and ready for App submission

We will provide you with your own android App APK package for you to upload in your account.

App Submission

App Name
App Description
App Icon: 512 x 512 High resolution
Feature Graphic: 1024 w x 500 hJPG or 24-bit PNG (no alpha)
Promo Graphic: 180 w x 120 h JPG or 24-bit PNG (no alpha)
TV Banner: 320 w x 180 h JPG or 24-bit PNG (no alpha)

Friendly Reminder

We are unable to provide 24/7 customer support. Support schedule and availability is listed above.
For technical issues, we cannot extend our support for users who cannot provide necessary site credentials in order for us to help resolve your issue.
We Do Not provide support via email, Facebook, or Twitter.
We are unable to do the UPDATE for you if you are updating from an older version (2 versions or more behind). Keeping your site Applications up-to-date all the time is your sole responsibility, while we work hard to provide a constant and timely update to all Joobi Apps.

Delayed Support?

In general, you can expect a response within 24-48 hours for most issues within our scope. However there are still rare occasions where the delay in support is inevitable. If you do not hear from us for over 48 hours, you can follow-up by bumping the live-chat with your ticket number.

Expired Membership?

We do not guarantee any reply for members with an expired membership. We either close your ticket without notification or recommend that you renew your subscription.

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