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There's no better marketing tool than letting your customers speak for you. Customer feedback do wonders to build trust and credibility, and increase online store conversions.

Note: You do not need to install jFeedback to use Joobi eCommerce rating system. You only need jFeedback if you want to use it for your Joomla site.


General

Allow non-registered: Allow non-registered users to post a comment for a product or an article.
Allow reply on feedback: Allow users to reply to posted reviews or comments.
Default comment editor: This will be the editor used on editing your comment on the front-end.
Show average ratings on articles: Click yes, if you want to show the average rating of each articles below the date when the article is created. The average rating in joomla is overwritten.<


Frontend Ordering

By rating

  • ASC - means "ascending" if you want to sort the comments from highest to the lowest rating
  • DESC - means "descending" if you want to sort the comments from lowest to highest rating.

By date

  • ASC - means "ascending" If you want to sort the comment by date from oldest to latest
  • DESC - means "descending" If you want to sort the comments by date from latest to oldest

Moderation

Feedback Approval: Click YES if each feedback posted need to be approved. Only the Admin of the site is allowed to set the preferences.
Notify Moderator: The moderator of the site will be notified once a feedback or reply is posted. The email used is the email given in the input box below else all administrator will be notified.
Moderator Email: The email that will be entered here will receive all the notifications for new posted feedback.
Notify Author: You can notify the author of the feedback if there's any new reply posted.


Integration

Use Feedback on Articles: Use Comment system on all the Joomla articles on your site.