Live Chat
Do you have a presale and product related questions? Our caring and dedicated support agent is ready with answers!
- Pre-Sales inquiries
- Pre-order questions
- License inquiry
Ticket System
Do you have a complex problem or questions? Our friendly and knowledgeable technical staff is always ready to help!
- Complex technical issues
- New feature suggestions
- Bug Reports
Things to note
We answer FREE users within 48-72h and Paid users within 24h, but sometimes in very rare and complicated case you will have to wait 2-4 business days for our response even for paid users.Do not use the live chat to speed up your submitted technical questions or bug reports.
Support is always close during weekends.