Backing up your website is extremely important and should be done regularly. As the owner of a self-hosted Joomla and WordPress website, you are responsible for your own data. If there is an unexpected failure or you make a serious mistake, you could lose everything if you don’t keep regular backups.
Joobi support care about your data, and we ensure to preserve your data while we are working on your website wherever possible, however Joobi will not be held legally liable for any data loss.
Joobi will NOT backup your data prior to working on your website.
It is our goal to protect your data while you are performing Joobi app update. However any technical debugging and customized data that you have added in your website may get deleted or restored to default state in order to restore the original behavior of the product. Joobi will make every attempt to preserve your data but Joobi does not guarantee any backup.